Support

Talk to a human.

Questions about a product, an order, or a batch certificate — send them over and a real person replies.

Email contact@thcahub.org

We respond to every inquiry within 1–2 business days.

What we can help with

  • Product questions or sourcing details
  • Lab results or certificate lookups
  • Order support, shipping, or returns
  • Wholesale inquiries
FAQ →Look up a batch →Shipping policy →Refund policy →

For wholesale inquiries, use the wholesale application — this form goes straight to retail support.